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NetZoom Pro System Requirements

NetZoom Pro Server

These system requirements apply to the NetZoom Pro Server.
  Supported Operating Systems*
 
  • Microsoft Windows Server 2008 R2 SP1 (64 bit)
  • Microsoft Windows Server 2012 (64 bit)
  Supported Microsoft SQL Server*
 
  Hardware
 
  • 1024 x 768 resolution monitor or higher
  • Intel Multi-Core 2Ghz + Processor
  • 8GB + RAM
  • 40GB + HDD
  Software*
 
  • IIS 7.5 or 8.0 with ASP, .NET Features Enabled (component of Microsoft Windows)
  • Microsoft SQL Server Reporting Services (component of Microsoft SQL Express Advanced)
  • SQL Full-Text Indexing Enabled (component of Microsoft SQL Express Advanced)
  • Microsoft Visual C++ 2010 Redistributable† (free download from Microsoft)
  • Microsoft .NET Framework 4.5 + (free download from Microsoft)
  • Microsoft Office Access Database Engine 2010 x64 (free download from Microsoft)
  Other
 
  • SQL Instance Name
  • SMTP Server access (for e-mail)
  • High speed, low latency LAN connection with Broadband Internet Connection
  • NetZoom Pro Website URL/IP
  • Subscription number
  • SSL Certificate for IIS
Note
† 64 bit machines require both the x64 and x86 installations of this prerequisite.
*Officially supported on United States English versions.
 

Web Browser Client

These minimum system requirements apply to the Web Browser Client Application interface without ActiveX controls.
  Supported Operating Systems*
 
  • Microsoft Windows 7 SP1 (32 bit or 64 bit)
  • Microsoft Windows 8 (32 bit or 64 bit)
  • Microsoft Windows 10 (32 bit or 64 bit)
  • Apple Mac OS X
  Hardware
 
  • 1024 x 768 resolution monitor or higher
  • Intel Multi-Core 2.5Ghz + Processor
  • 8GB + RAM
  • 40GB + HDD
  Supported Web Browsers*
 
  • Microsoft Internet Explorer 9.0** (Windows) - Disable Compatibility View Settings.
  • Microsoft Internet Explorer 10.0** (Windows)
  • Microsoft Internet Explorer 11.0** (Windows)
  • Microsoft Edge (Windows 10)
  • Google Chrome 15+ (Windows & Mac)
  • Mozilla FireFox 8+ (Windows)
  • Opera 11.1+ (Windows)
  • Apple Safari 5.1+ (Windows & Mac)
Note
*Officially supported on United States English versions.
**Native support for all features. Additional Add-in for ActiveX controls required to enable support for Visio Diagraming features on other browsers.
While we list here the selected platforms that have been validated by us, the NetZoom Pro web browser interface may support additional platforms.
   
  Other
 
  • High Speed Broadband Connection to NetZoom Pro Server
  • Subscription number
  • NetZoom Pro Website URL/IP
  • Set the client URL as a Trusted Site with pop-ups allowed.

Web Browser Client with ActiveX (Required for Visio diagramming)

These optimal system requirements apply to the Web Browser Client Application interface for use with the ActiveX Visio Diagraming Features.
  Supported Operating Systems*
 
  • Microsoft Windows 7 SP1 (32 bit or 64 bit)
  • Microsoft Windows 8 (32 bit or 64 bit)
  • Microsoft Windows 10 (32 bit or 64 bit)
  Hardware
 
  • 1024 x 768 resolution monitor or higher
  • Intel Multi-Core 2.5Ghz + Processor
  • 8GB + RAM
  • 40GB + HDD
  Software*
 
  Supported Web Browsers*
 
  • Microsoft Internet Explorer 9.0** (Windows) - Disable Compatibility View Settings.
  • Microsoft Internet Explorer 10.0** (Windows)
  • Microsoft Internet Explorer 11.0** (Windows)
  Additional Software*
 
  • Microsoft Visio Professional 2016, 2013, 2010, or 2007 (32 bit or 64 bit) – Required for Visio diagramming
  • Microsoft Excel 2016, 2013, 2010, or 2007 (32 bit or 64 bit) – Required for Excel reporting and imports
  • Microsoft Word 2016, 2013, 2010, or 2007 (32 bit or 64 bit) – Required for viewing Word report exports
  • Adobe Reader 9.4+ – Required for viewing PDF report exports
  Other
 
  • High Speed Broadband Connection to NetZoom Pro Server
  • Subscription number
  • NetZoom Pro Website URL/IP
  • Set the client URL as a Trusted Site with pop-ups allowed.
  • ActiveX Settings
Note
† 64 bit machines require Microsoft Visual C++ Redistributable for x64 and x86. 32 bit machines require Microsoft Visual C++ Redistributable for x86 only.
*Officially supported on United States English versions.
**Native support for all features. Additional Add-in for ActiveX controls required to enable support for Visio Diagraming features on other browsers.
   

ActiveX Settings for Internet Explorer**

  Set the client URL as a Trusted Site with pop-ups allowed.
  Set the following settings for all three zones: internet, intranet and trusted sites:
 
  • Automatic prompting for ActiveX controls – enable
  • Download signed ActiveX controls – prompt or enable
  • Initialize and script ActiveX controls not marked as safe for scripting – prompt or enable
  • Run ActiveX controls and plug-ins – enable
  • Script ActiveX controls marked safe for scripting – enable
  Browser Compatibility
 
      Browser      Operating System      Features Supported
Microsoft Internet Explorer 9.0 Windows **Native support for all features
Disable Compatibility View Settings.
Microsoft Internet Explorer 10.0 Windows **Native support for all features
Microsoft Internet Explorer 11.0 Windows **Native support for all features
Microsoft Edge Windows 10 No native support for ActiveX
Google
Chrome 15+
Windows & Mac No native support for ActiveX
IETab add-on in Chrome as tested with IE 10 enables some ActiveX features.
Mozilla
FireFox 8+
Windows No native support for ActiveX
FireIE add-on in FireFox as tested with IE 10 enables some ActiveX features.
Opera 11.1+ Windows No native support for ActiveX
Apple Safari 5.1+ Windows & Mac No native support for ActiveX
   
Note
**Native support for all features. Additional Add-in for ActiveX controls required to enable support for Visio Diagraming features on other browsers.
While we list here the selected platforms that have been validated by us, the NetZoom Pro web browser interface may support additional platforms.
   
 
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